Returns

Because of the handmade nature of each item, all sales are final. This ensures the highest standard of craftsmanship and supports sustainable, small-batch production.

However, if your item arrives damaged or you experience a quality issue, please contact us within 7 days of delivery so we can make it right.

To report an issue, send an email to michelle@grandmaskills.com with:

• Your order number
• A brief description of the problem
• A photo of the item

I'm here to help and want every customer to love their Grandma Skills purchase!

Shipping

All Grandma Skills orders are carefully packaged and shipped from Minnesota. Because every item is handmade in small batches, please allow a short processing time around 3-5 days before your order ships.

Orders will ship via USPS, shipping rates are calculated at checkout, either USPS Economy (5-8 business days) or Standard (3-4 business days).

All orders include tracking information once shipped, which you will receive via the e-mail entered at checkout.

If you have a question about your order, please reach out at michelle@grandmaskills.com